💰 Refund Policy
This Refund Policy explains how refunds are handled on NanoJobs.
By using our platform, you agree to the terms outlined below. Please read
this policy carefully before making any payment or transaction.
1️⃣ General Refund Rules
- All payments made on NanoJobs are considered final unless stated otherwise.
- Refunds are only applicable in specific and valid situations.
- Users must follow platform rules to be eligible for a refund.
2️⃣ Eligible Refund Cases
A refund may be approved if:
- The task or job was not delivered by the seller.
- The submitted work is clearly invalid, incomplete, or misleading.
- The seller violates NanoJobs rules or engages in fraudulent activity.
- The job is cancelled by the platform due to policy violations.
3️⃣ Non-Refundable Cases
Refunds will not be issued if:
- The task was completed correctly and approved.
- The buyer changes their mind after order confirmation.
- Incorrect instructions were provided by the buyer.
- Delays occur due to user inactivity or unresponsiveness.
- The issue is reported after the allowed dispute period.
4️⃣ Dispute & Refund Request Process
- Refund requests must be submitted within 7 days of task completion.
- Users must provide valid evidence when raising a dispute.
- The NanoJobs support team will review the case carefully.
- The decision made by NanoJobs will be final and binding.
5️⃣ Wallet & Processing
- Approved refunds will be credited to the user’s NanoJobs wallet.
- Processing time may vary depending on payment method and verification.
- Transaction or processing fees are non-refundable.
6️⃣ Abuse & Fraud Prevention
NanoJobs reserves the right to deny refunds in cases of abuse, repeated
refund requests, false claims, or suspicious activity. Such actions may
result in account suspension or permanent restriction.
7️⃣ Policy Updates
NanoJobs may update this Refund Policy at any time. Changes will take effect
immediately after being posted on the platform.
📞 Contact Support
If you have any questions regarding this Refund Policy, please contact us at:
📧 support@nanojobs.xyz